LOCALLY-OWNED AND OPERATED
Tech support made personal.
One-on-one help — for when your computer, printer, or sanity needs saving.
We provide support in your language: English or Spanish!
LOCALLY-OWNED AND OPERATED
Tech support made personal.
One-on-one help — for when your computer, printer, or sanity needs saving.
We provide support in your language: English or Spanish!
LOCALLY-OWNED AND OPERATED
Tech support made personal.
One-on-one help — for when your computer, printer, or sanity needs saving.
We provide support in your language: English or Spanish!
What We Even Do
From new computers to cranky printers, we provide hands-on tech support for homes and small businesses across the Snoqualmie Valley and beyond.
Device Setup & Configuration
New computer? New tablet? New sense of dread? We'll get your devices unboxed, configured, updated, and connected—so you can skip the frustration and get straight to actually using them.
Device Setup & Configuration
New computer? New tablet? New sense of dread? We'll get your devices unboxed, configured, updated, and connected—so you can skip the frustration and get straight to actually using them.
Network & Smart Home
WiFi that finally reaches the back bedroom. Smart speakers that actually listen. We optimize your home network and configure your smart devices so everything plays nice together.
Network & Smart Home
WiFi that finally reaches the back bedroom. Smart speakers that actually listen. We optimize your home network and configure your smart devices so everything plays nice together.
Troubleshooting & Tune-Ups
Slow computer? Printer rebellion? Mysterious error messages? We diagnose issues, clean up digital clutter, and get your tech running like it did when you first unboxed it. Maybe better.
Troubleshooting & Tune-Ups
Slow computer? Printer rebellion? Mysterious error messages? We diagnose issues, clean up digital clutter, and get your tech running like it did when you first unboxed it. Maybe better.
Patient Training & Support
No question is too basic, and we never rush. Whether you're learning a new device or just want things explained in plain English, we'll walk you through it—with written instructions you can actually follow.
Patient Training & Support
No question is too basic, and we never rush. Whether you're learning a new device or just want things explained in plain English, we'll walk you through it—with written instructions you can actually follow.
Computer Setup
Printer Help
WiFi & Networking
Smart Home
Virus Removal
Data Backup
Email Setup
Speed Optimization
Training & Lessons
Senior Support
Tech Trouble? Let's Fix That!
Why Even Us ?
Tech support without the runaround—just real help from someone who actually knows what they're doing.
You Get Me, Not "A Tech"
No call centers, no strangers, no repeating yourself. You work directly with the owner—every single time.
20+ Years of Experience
20+ years solving tech problems across every kind of company you can imagine. Microsoft Certified Professional.
Truly Local
Based in Duvall, serving the Snoqualmie Valley. I'm your neighbor, not a dispatch from across the metro.
You Get Me, Not "A Tech"
No call centers, no strangers, no repeating yourself. You work directly with the owner—every single time.
20+ Years of Experience
20+ years solving tech problems across every kind of company you can imagine. Microsoft Certified Professional.
Truly Local
Based in Duvall, serving the Snoqualmie Valley. I'm your neighbor, not a dispatch from across the metro.
You Get Me, Not "A Tech"
No call centers, no strangers, no repeating yourself. You work directly with the owner—every single time.
20+ Years of Experience
20+ years solving tech problems across every kind of company you can imagine. Microsoft Certified Professional.
Truly Local
Based in Duvall, serving the Snoqualmie Valley. I'm your neighbor, not a dispatch from across the metro.
You Get Me, Not "A Tech"
No call centers, no strangers, no repeating yourself. You work directly with the owner—every single time.
20+ Years of Experience
20+ years solving tech problems across every kind of company you can imagine. Microsoft Certified Professional.
Truly Local
Based in Duvall, serving the Snoqualmie Valley. I'm your neighbor, not a dispatch from across the metro.
You Get Me, Not "A Tech"
No call centers, no strangers, no repeating yourself. You work directly with the owner—every single time.
20+ Years of Experience
20+ years solving tech problems across every kind of company you can imagine. Microsoft Certified Professional.
Truly Local
Based in Duvall, serving the Snoqualmie Valley. I'm your neighbor, not a dispatch from across the metro.
You Get Me, Not "A Tech"
No call centers, no strangers, no repeating yourself. You work directly with the owner—every single time.
20+ Years of Experience
20+ years solving tech problems across every kind of company you can imagine. Microsoft Certified Professional.
Truly Local
Based in Duvall, serving the Snoqualmie Valley. I'm your neighbor, not a dispatch from across the metro.
You Get Me, Not "A Tech"
No call centers, no strangers, no repeating yourself. You work directly with the owner—every single time.
20+ Years of Experience
20+ years solving tech problems across every kind of company you can imagine. Microsoft Certified Professional.
Truly Local
Based in Duvall, serving the Snoqualmie Valley. I'm your neighbor, not a dispatch from across the metro.
You Get Me, Not "A Tech"
No call centers, no strangers, no repeating yourself. You work directly with the owner—every single time.
20+ Years of Experience
20+ years solving tech problems across every kind of company you can imagine. Microsoft Certified Professional.
Truly Local
Based in Duvall, serving the Snoqualmie Valley. I'm your neighbor, not a dispatch from across the metro.
You Get Me, Not "A Tech"
No call centers, no strangers, no repeating yourself. You work directly with the owner—every single time.
20+ Years of Experience
20+ years solving tech problems across every kind of company you can imagine. Microsoft Certified Professional.
Truly Local
Based in Duvall, serving the Snoqualmie Valley. I'm your neighbor, not a dispatch from across the metro.
You Get Me, Not "A Tech"
No call centers, no strangers, no repeating yourself. You work directly with the owner—every single time.
20+ Years of Experience
20+ years solving tech problems across every kind of company you can imagine. Microsoft Certified Professional.
Truly Local
Based in Duvall, serving the Snoqualmie Valley. I'm your neighbor, not a dispatch from across the metro.
You Get Me, Not "A Tech"
No call centers, no strangers, no repeating yourself. You work directly with the owner—every single time.
20+ Years of Experience
20+ years solving tech problems across every kind of company you can imagine. Microsoft Certified Professional.
Truly Local
Based in Duvall, serving the Snoqualmie Valley. I'm your neighbor, not a dispatch from across the metro.
You Get Me, Not "A Tech"
No call centers, no strangers, no repeating yourself. You work directly with the owner—every single time.
20+ Years of Experience
20+ years solving tech problems across every kind of company you can imagine. Microsoft Certified Professional.
Truly Local
Based in Duvall, serving the Snoqualmie Valley. I'm your neighbor, not a dispatch from across the metro.
Snoqualmie Valley Based
Microsoft Certified
20+ Years Experience
On-Site & Remote
Snoqualmie Valley Based
Microsoft Certified
20+ Years Experience
On-Site & Remote
Snoqualmie Valley Based
Microsoft Certified
20+ Years Experience
On-Site & Remote
How It Works…
From "help!" to "fixed" in three simple steps.
Serving the Snoqualmie Valley
Serving the Snoqualmie Valley
Serving the Snoqualmie Valley
1
Schedule a Visit
Pick a time that works for you. Same-week appointments usually available. No phone trees, no waiting on hold.
1
Schedule a Visit
Pick a time that works for you. Same-week appointments usually available. No phone trees, no waiting on hold.
2
Tell Us What's Wrong
Quick questions upfront so we arrive prepared—or we can jump straight into a remote session if that's faster.
2
Tell Us What's Wrong
Quick questions upfront so we arrive prepared—or we can jump straight into a remote session if that's faster.
3
Problem Solved
On-site or remote, we fix the issue and make sure you understand what happened. No jargon, no mystery fees.
3
Problem Solved
On-site or remote, we fix the issue and make sure you understand what happened. No jargon, no mystery fees.
Why Not Just Search the Internet For It?
Sure, you could spend your Saturday troubleshooting. Or...
DIY/ YouTube
Herewhat Tech
Herewhat Tech
Hours of trial and error
Fixed in one visit
Fixed in one visit
Risk of making it worse
Done right the first time
Done right the first time
Confusing jargon
Plain English explanations
Plain English explanations
No one to call when stuck
Someone that knows your setup
Someone that knows your setup
Snoqualmie Valley Based
Microsoft Certified
20+ Years Experience
On-Site & Remote
Snoqualmie Valley Based
Microsoft Certified
20+ Years Experience
On-Site & Remote
Snoqualmie Valley Based
Microsoft Certified
20+ Years Experience
On-Site & Remote
Got Questions? We've Got Answers.
Here are answers to the most common questions—no digging required.
“I started Herewhat because tech support should feel like calling a neighbor, not a call center. You deserve someone who listens first and actually solves the problem.”
Oswaldo Aquique, Founder
“I started Herewhat because tech support should feel like calling a neighbor, not a call center. You deserve someone who listens first and actually solves the problem.”
Oswaldo Aquique, Founder
What areas do you serve?
We're currently serving Duvall and Carnation. Monroe, Woodinville, and Redmond coming soon—or contact us if you're nearby!
How much does a visit cost?
On-site visits start at $125 for the first hour. Remote sessions start at $50 for 30 minutes. Flat-fee packages also available for common jobs.
Do you sell computers or equipment?
Nope. I don't sell hardware or push products—just honest help with what you already have or plan to buy yourself.
What if I need help with something quick?
Remote sessions are great for quick fixes. If it can be solved via screen share, we'll save you the house visit.
Are you good with seniors?
Absolutely. Patient, unhurried support is kind of my thing. No jargon, no sighing—just clear help and written instructions if you want them.
What areas do you serve?
We're currently serving Duvall and Carnation. Monroe, Woodinville, and Redmond coming soon—or contact us if you're nearby!
How much does a visit cost?
Do you sell computers or equipment?
What if I need help with something quick?
Are you good with seniors?
What areas do you serve?
We're currently serving Duvall and Carnation. Monroe, Woodinville, and Redmond coming soon—or contact us if you're nearby!
How much does a visit cost?
Do you sell computers or equipment?
What if I need help with something quick?
Are you good with seniors?
The Person Behind the Support
No call centers, no rotating techs—just me.
Oswaldo Aquique
Owner & Founder (and the Tech)
Oswaldo Aquique
Owner & Founder (and the Tech)
Snoqualmie Valley Based
Microsoft Certified
20+ Years Experience
On-Site & Remote
Snoqualmie Valley Based
Microsoft Certified
20+ Years Experience
On-Site & Remote
Snoqualmie Valley Based
Microsoft Certified
20+ Years Experience
On-Site & Remote